The Single Biggest Problem - Agents,  what and how they are doing.

Detailed Agent report cards let agents and supervisors see how inviduals are going as well as how they compare to the team.

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With PowerCall AI 

Powerful Machine Assisted Calling Engine

Get Access Today

with a $25 refundable deposit

Detailed shift KPI reports are the key

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At a glance you can tell how each agent is going, how each hour of their shift went and indeed how the whole team perforned.

After Using PowerCall AI You’ll Be Able To See exactly how you are going - and then go faster.

"I remember when Jeff Bradtke, founder of Work Force Solutions, came to us and described how tedious and painful it was making calls.  He had trialled all sorts of ideas - nothing worked.  He asked if we could make it better?

I said we could and we sure did.  We built PowerCall and never looked back.  Jeff had his team doing 5 times more calls than before - spending more time talking instead of waiting for answers, redialling busies, and listening to voice mail answer machines.

There was also Joe C from ProMasters eyes lit right up when he realised he could see exactly what each member of his team was doing, how much talking they had done on the phone instead of the tea room.  Joe was so excited he couldn't contain himself remarking something I can't repeat here." 

- PowerCall Founder

Dash Board

100%  Thoroughbred Powerful Calling Engine

Work your calling list as quickly and effectively as possible with our powerful Predictive Dialler and get your agents talking to customers.

Increase the agent productivity with fractional line control - for example 2, 2.5 or 4 pooled lines per agent.

Switch between Preview, Power (Progressive) or Predictive modes with the same list. Learn what is the most effective way to call your lists. 

Our product is Australian made and operated with the local development team working with the local service and support team.

Smart Rotating Caller ID for Best Contact

Omni Channel Communication

Australian Networks & Data centres

Quality Assurance support - Agent grading and performance reporting

Built in Customer Data or integrate with your CRM

Here’s What Our Customers Are Saying: 

PCX has become one of, if not the most important tool in our company. I would recommend it to any business with a contact centre.

Jesse H.

PCX has been a absolute game-changer for out business for over 10 years now!  Their exceptional products have not only streamlined our operations but also boosted our productivity

Timothy P.

They are undoubtedly the team you want with great service and smart technology. 

Liz D.

Time Chart - How are they going?

Picture is worth a 1,000 words - or in this case knowing at a glance the sales, contacts, talk time; Which agents need a reward and which ones need a but more training...

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Is PowerCall AI Right For Me?

We developed our platform to match a wide variety of needs.  From single work from home users, to multi-site large scale teams operating across the globe.  

Our platform is flexible and we are committed to make sure it works with your campaign perfectly.  

Prospecting campaign or lead generation? Sweet spot.  Appointment setting - we got you.  Debt Collection - our speciality.  Advanced scripting to handle complex survey or specialised financial calculation - no problem.  

We are ready to put the effort in, and if you are…

You’ll Be Covered By A Cast Iron Money Back Guarantee.

Now, I want to make sure as many people get the benefit of PowerCall AI as possible. That’s why I’m offering an unconditional 14-day free trial, with up to 1,000 minutes of calls.

It’s simple: You’ve got 14 days to try out your campaign, customise, tweak and make all the calls you want.

If at any point you don’t think it is working for you, then contact us and I will refund your deposit.  No harm, no foul.  Just a cast-iron promise.

There’s a 1,000 minutes of calls you can make.

Just Waiting For You To Use It.

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• The trial is for 14-days and includes a basic script for your industry/campaign
• All mobiles and national calls, up to 1,000 minutes is included at no charge during the trial
• We allocate you one state based Caller ID for your outbound calls so you can handle return calls.  If you need a virtual mobile we can supply that for $11
• Return calls can be handled as you prefer - message with optional voice mail, or IVR or even directed to agent.
• The full power of PowerCall AI dialler and all it's modes
• Support to help to customise and get your campaign running well
• The trial is designed for one agent/person, but talk to us if you need more.
• We require a $25 deposit paid by credit card - fully refundable to your card at the end of the trial.
• If you need a virtual mobile we can supply one the trial for a one of fee of $11 (non-refundable).  Alternatively you can use your existing working mobile.

Some details

Dialler Manager - Full Control from 0 to 100 MPH

We know PowerCall AI will help you.

If you're a lone operator, manage a small team or own a large centre; 

handle inbound calls or outbound - 

this is going to make your team more efficient, 

and help grow your business.

Outbound Automated Dialler

From 2 to 200 and more - scale when and as you grow

In the office, on multiple sites or with remote teams of agents, our PowerCall will provide your business with the solution it needs. 

Inbound with ACD and Skills-based routing. Auto-attendant IVR and Voice Assisted IVR. 

Multi-mode and blending with automation including IVR , Text To Speech, Speech Flow Assist capability for advanced customer interactions like sales or appointment confirmations.

Supervisors have real-time visibility of an agents current state - on a call, wrapping up etc. Plus all the call analytics, recording and monitoring are there as well.

Our SpeechFlow assist engine allows both assistance and even complete transactions to be completed with natural speech or touch tone for maximum conversions. SpeechFlow can converse with your customer, confirming their customer name, address, phone number and credit card information and completing a sale for example.

Complete Virtual Call Centre

Popular - Improves contact rate significantly